Cookie Policy

This Cookie Policy explains how Dwel AI Ltd uses cookies and similar technologies when you use the Dwel App and related services.

This policy should be read together with our Privacy Policy.

1. What are cookies?

Cookies are small text files stored on your device when you use a web app. They help services function, improve security, and provide usage insights.

2. Why we use cookies

• Keep the app secure and functioning correctly.
• Maintain login and session state.
• Remember basic preferences.
• Understand app performance and usage trends.
• Improve user experience over time.

3. Types of cookies we use

Strictly necessary cookies

Required for core functionality and security.

• Authentication and sign-in
• Session continuity
• Request integrity and abuse prevention

Functional cookies

Used to remember choices and improve your experience.

Analytics cookies

Help us understand usage and improve the app. Where required by law, analytics cookies are only used after consent.

4. First-party and third-party cookies

• First-party cookies are set by Dwel.
• Third-party cookies are set by trusted service providers.

5. Legal basis

• Strictly necessary cookies are used under legitimate interests for secure operation.
• Non-essential cookies (for example analytics) are used only with consent, which you can withdraw.

6. Managing preferences

• Use in-app cookie controls where available.
• Change browser settings to block or delete cookies.
• Use mobile device privacy controls.

Disabling strictly necessary cookies may prevent parts of the app from functioning.

7. Data retention

• Session cookies are removed when your browser closes.
• Persistent cookies remain until expiry or deletion.

8. Changes to this policy

We may update this policy to reflect legal, technical, or business changes. The effective date will be updated accordingly.

9. Contact us